Exchanges + Return Policy
If for any reason you are not satisfied with your purchase, please contact us to start a return within 7 days from the date of delivery.
Customized jewelry, custom jewelry, special orders, earrings and ear cuffs are final sale.
Shipping costs are non-refundable. Labor costs for made to order rings are non-refundable. These costs will be deducted from your refund.
You may exchange your item within 7 days of delivery. Your item must be in brand new condition and sent back with its original packaging.
Any deposit made toward custom jewelry is non-refundable.
For made to order items, cancellations after 5 days have passed since the date of your order are subject to a labor fee. Please keep in mind that all of our production times are clearly stated on our website.
For ready to ship rings, you may cancel within 24 hours of placing your order. After 24 hours, cancellations are not accepted.