Lifetime Warranty Policy

At Ring Deluxe Jewelry, we stand by the quality and craftsmanship of our pieces. Our Lifetime Warranty covers any manufacturing defects to ensure your jewelry remains as stunning as the day you received it. This warranty is our promise to support you in keeping your piece beautiful and durable for a lifetime.

Our goal is to help you cherish and enjoy your jewelry for years to come. We’re here for any questions you may have about your piece or warranty coverage. Thank you for choosing Ring Deluxe Jewelry to be a part of your story.

What's Covered

  • Manufacturing & Craftsmanship Defects – If any structural or craftsmanship issues arise due to defects in materials or craftsmanship, we will repair or replace the piece at no cost.
  • Loose or Missing Stones – We will secure and reset any stones that become loose due to normal wear and tear within the first year. Beyond this period, we’re happy to assess and repair at minimal cost.
  • Prong Tightening, Cleaning, and Polishing – Enjoy complimentary prong tightening, cleaning, and polishing services once a year to keep your jewelry secure and shining.

What's Not Covered

  • Damage from Normal Wear and Tear – Daily wear can lead to small scratches, dents, or fading, which is not covered under warranty. These can be addressed with our professional cleaning and maintenance services.
  • Accidental or Intentional Damage – Any damages caused by accidental dropping, misuse, or third-party alterations will not be covered. For significant incidents, we’re here to help with professional repairs.
  • Loss or Theft – We encourage you to insure your fine jewelry against loss or theft, as this is not covered under our warranty.

How to Use Your Warranty

  1. Contact Us – Reach out to our customer service team with your order number and a description of the issue.
  2. Assessment and Approval – We’ll assess the damage and guide you through the repair or replacement process.
  3. Complimentary Shipping for Repairs – For covered repairs, we’ll provide insured shipping to ensure your piece is handled safely every step of the way.