How can we help?

FAQ

Ordering

Why can't I find my ring size?

Why can't I find my ring size?

How do I find my ring size?

All of our sizes are standard USA sizes. If you are unsure of your ring size, you can get a free ring sizer here or download our digital ring sizer here.

If you are International, please see our ring size conversion chart here to covert your size to the correct USA size.

Can I cancel my order?

We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.

Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund. As a reminder, domestic return shipping is free.

Does your jewelry tarnish?

Technically, all fine jewelry such as sterling silver and even solid gold could tarnish over time. This is why we use tarnish resistant metals such as Rhodium and Platinum, as plating on our 925 Sterling Silver rings.

Shipping, Returns & Exchanges

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

What is the shipping policy?

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

Do you ship overseas?

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.

Custom Jewelry

Do you make custom jewelry?

Yes, we can create custom jewelry in 925 sterling silver or solid gold. You can request a custom quote here.

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